Privacy Policy

1. Introduction

JobMo ("we," "us," or "our") operates an AI-powered hiring platform connecting job seekers and employers in Sri Lanka. This policy explains what information we collect when you use JobMo, why we collect it, and what rights you have over it.

2. Information we collect

Account information

When you register, we collect your full name, email address, and account role (applicant, employer, or admin).

Applicant profile information

If you create an applicant profile, you may provide:

• Personal details: date of birth, gender, nationality, NIC number, passport number, driving license number, phone number, and home address
• Emergency contact details
• Education, work experience, skills, certifications, projects, awards, volunteer experience, hobbies, and references
• Job preferences: expected salary, availability, preferred locations, and remote-work preference
• Uploaded documents (profile photo, resume, certificates, and — specifically for date-of-birth change requests — copies of your NIC, passport, or driving license)

Date-of-birth changes go through an approval process reviewed by a JobMo administrator, and any supporting ID documents you upload for that purpose are stored in a private file store, accessible only via short-lived, time-limited links — never a permanent public URL.

Employer and company information

Employer accounts provide company details (name, description, industry, size, locations, website, and any uploaded logo or cover image) and information about the jobs they post.

Application data

When you apply to a job, your application, any cover note, your profile information, and the resulting hiring pipeline activity (status changes, interview scheduling, offers) become visible to the hiring company for that specific job.

Usage and technical data

We automatically log some technical information — such as job posting view counts, login timestamps, and IP addresses used for login rate-limiting (see "Data security" below) — to keep the platform working reliably and securely.

3. How we use AI

Some JobMo features — resume summary generation, ATS-style resume scoring, skill suggestions, job description improvement, salary range suggestions, and interview question generation — send relevant profile or job data to OpenAI's API to generate results. This only happens when you actively use one of these features (for example, clicking "Generate insights" on the Resume Builder) — it doesn't happen automatically or in the background. We don't use your data to train AI models, and OpenAI processes this data under its own API data-usage terms, which do not use API-submitted data for model training by default.

4. How we share information

We share information in these situations:

• With employers, when you apply to their job posting — they see your profile and application details for that role
• With applicants, when an employer schedules an interview, sends an offer, or updates an application — the applicant sees the relevant details
• With service providers who help us run JobMo: Supabase (database and file storage), Vercel (hosting), OpenAI (for the AI features described above), Google Analytics (site usage statistics — see our Cookie Policy for details), and Brevo (sending account-related emails and, if you opt in, our newsletter)
• When required by law, or to protect the rights, safety, or property of JobMo, our users, or the public

We do not sell your personal information, and we do not use advertising trackers.

5. Data retention

We keep your account and profile data for as long as your account is active. If you close your account, we delete or anonymize your personal data within a reasonable period, except where we're required to retain records for legal, audit, or dispute-resolution purposes.

6. Your rights

You can, at any time:

• Access and update most of your profile information directly from your dashboard
• Request a copy of the personal data we hold about you
• Request that we delete your account and associated personal data
• Withdraw consent for optional features (for example, choosing not to use the AI features)

To exercise any of these rights, contact us using the details in the "Contact us" section below.

7. Data security

Every table in our database has row-level access controls so users can only see data they're actually permitted to see. ID documents are stored in a private file store with time-limited access links. Login attempts are rate-limited to reduce the risk of unauthorized access. That said, no system is completely immune to risk, and we can't guarantee absolute security.

8. Children's privacy

JobMo is intended for people who are legally eligible to work. It is not directed at children, and we do not knowingly collect personal information from anyone under the minimum working age recognized under Sri Lankan law.

9. Changes to this policy

We may update this policy from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you directly.

10. Contact us

Questions about this policy or your data? Reach out via our Contact page.